Welcome to the Vets Pets Weekly Update!
We’re excited to bring you the latest news, updates, and stories from across our North Carolina veterinary practices. Each week, we’ll share important announcements, highlight achievements, and sprinkle some fun along the way.
Your work makes a difference every day, and we want to celebrate you. If you have news or stories to share, please let us know by responding to any of these emails or reaching out to marketing@thevetspets.com.
On February 27th, more than 100 leaders from our practices gathered at the Raleigh Convention Center for our annual Leadership Summit. Our goal: to connect, learn, and grow as a system.
Take a look at the highlights from this inspiring day.
Please join us in welcoming Holly Ridge Veterinary Hospital! Serving pets and their families in Holly Ridge, Surf City, Sneads Ferry, and beyond, they are committed to providing exceptional care to their community.
We’re delighted to welcome Dr. Erin Deliere, Dr. Hannah Dunay, Dr. Brooke Glenn, Dr. Melissa Maxwell, Dr. Emily Valli, and their outstanding team to the Vets Pets family.
Paylocity Updates
We hope everyone has had a smooth onboarding experience with Paylocity so far. We’re excited about the improvements this system will bring and the additional features we will roll out throughout the year. Here are a few important updates for this week:
W2 and Past Pay Statements:
- If you signed up for electronic W2s, be sure to download them within the next month.
- If you want to keep past pay statements from Proliant, export within the next month as well.
- Proliant access will be phased out in mid-April, and all data will no longer be accessible.
Bi-weekly Pay Schedule:
- We are switching to a bi-weekly pay schedule. You can view the payroll calendar here.
- This change results in additional pay periods per year.
- Hourly employees: The work week for overtime calculation remains Sunday at midnight through Saturday at midnight.
- Salaried employees: Your annual salary remains the same. Individual paychecks will be less and more frequent. We will send a communication when per paycheck amounts are updated in your Paylocity profile.
ACT Employee Training:
- Employee training has been launched in ACT.
- Training includes an overview of basic system features and clocking instructions.
If you have questions, please email humanresources@thevetspets.com.
PLEASE JOIN US FOR OUR NEXT CE:
Navigating Financial Conversations in Veterinary Care: Tips for Transparent and Compassionate Communication
This continuing education (CE) course focuses on effective communication strategies for discussing finances with veterinary clients. Participants will learn practical tips and techniques to navigate financial conversations with empathy and confidence, ensuring clients understand the value of veterinary services. Topics will include presenting treatment estimates, discussing the benefits of preventative bloodwork, and addressing financial concerns while maintaining trust and transparency.
March 18, 2025
7:00 PM
1 hour NCVMB-Approved CE Credit
Anna Mendoza, RVT
Training Specialist
Vets Pets
PLEASE JOIN US FOR OUR NEXT CE:
Anal Sac Adenocarcinomas
Understanding anal sacs, their anatomy, and function is essential for recognizing and managing common issues such as impaction, infection, or abscess formation. This webinar will provide a concise overview of anal sac physiology, their clinical significance, and best practices for veterinary care.
March 25, 2025
7:00 PM
1 hour NCVMB-Approved CE Credit
Marcos Santos,
DVM, MS, DACVS-LA
Wake Veterinary Medical Center
At Vets Pets, we’re committed to education, mentorship, and collaboration. In recent weeks, our team has been active in meetings and events to teach, grow, and inspire. Whether sharing expertise, mentoring future leaders, or advancing the industry, we’re dedicated to supporting veterinary professionals and the pets they serve.
NCSU CVM Alumni-Student Mixer,
February 26
The NCSU CVM Alumni-Student Mixer is designed to foster connections between current NC State College of Veterinary Medicine students and alumni. The event provides a networking opportunity where students can gain insights into various career paths, seek mentorship, and build relationships with professionals in the field.
Pictured: Dr. Paige Harrington, DVM (NC State CVM ‘04), Vets Pets’ VP of Medical Leadership and NCVMA Vice President, with Dr. Karyn Smith, DVM (NC State CVM ‘06), NCVMA President-Elect.
Red Wolf Leadership Conference,
February 28 – March 1, 2025
This student-led event provides an invaluable opportunity for students, faculty, local practitioners, and practice managers to learn and build community.
Lindsay Carrier, DVM Recruiter, and Lyndsey Munoz, Marketing Coordinator, were in attendance while students focus their attention on this years themes: accessibility, affordability, and mental health.
NCVMA Practice Management Seminar, March 2
NCVMA Practice Management Seminar is packed with cutting-edge information on compliance, communication, and team management. Practice managers left with practical skills and insights to elevate their practice’s effectiveness and stay ahead of industry regulations.
Pictured: Nicky McNeely, BS, RVT, Training and Operations Specialist at Vets Pets, leading sessions on Regulatory Compliance and Diversion Prevention for Opioids, Effective Team Communication, and Radiation Safety Standards.
The veterinary profession offers both challenges and rewards. It’s crucial to pause regularly and acknowledge the positive experiences within your hospitals. We will start sharing a review each week from around the company. If you have a review you’d like to share, please respond to this email or reach out to marketing@thevetspets.com.
This week’s review acknowledges Dr. Palgrave and the team at New Light Animal Hospital. Well done!
“First time visit here after our long time vet left the practice we were going to. Couldn’t be happier. Everything was very clean and everyone was super nice. We saw Dr. Palgrave and she was so kind. I think we have definitely found our new vet home.”
-Joanne P.
Upcoming Vets Pets Events
- Vetiquette Dinner | March 12
- Navigating Financial Conversations in Veterinary Care | March 18 | Virtual
- Anal Sac Adenocarcinomas | March 25 | Virtual
- NCSU Lunch CE | March 31 | Raleigh
- LSU Lunch CE | April 23 | Virtual