Vets Pets Pulse Newsletter – Week of 08/11

by | Aug 13, 2025 | Text Messages | 0 comments

Welcome to the Vets Pets Weekly Update!

 

We’re excited to bring you the latest news, updates, and stories from across our North Carolina veterinary practices. Each week, we’ll share important announcements, highlight achievements, and sprinkle some fun along the way.

Your work makes a difference every day, and we want to celebrate you. If you have news or stories to share, please let us know by responding to any of these emails or reaching out to marketing@thevetspets.com.

Vision Viewing Party at Zebulon Animal Hospital.

Thank you for joining our second virtual State of the Union, Vets Pets Vision 2025, on Wednesday, August 13. This year’s update featured a new format and shared valuable insights about what to expect in the coming year for the Vets Pets community along with important information for you and your team.

If you were unable to attend, you can view the recording at the link below.

Watch the Vets Pets Vision 2025

Register Now! Vets Pets 2025

Join us Saturday, September 27 from 12:00 to 5:00 PM at Haven of Knightdale for an afternoon of fun for all.

We have a lot of fun planned, including casino games for adults, inflatable bull riding, bounce houses, great food and drinks, and more. We’re excited to host everyone at The Haven in Knightdale, and have created a landing page with everything you need for the event, including RSVP details, directions, and a list of activities.

Please RSVP “yes” or “no” as soon as you can so we can get an accurate headcount. We look forward to seeing everyone in late September!

Register Now

Pharmacy Update

As many of you know, the central pharmacy is launching quickly and evolving just as fast. With new hospitals coming online, processes being refined daily, and infrastructure improving week by week, we wanted to share a few updates with you. 

New Faxing Process
We’ve moved from our internal fax system to a more reliable process that sends prescriptions directly to the pharmacy. This ensures all submissions are received. A notification feature is in the works to confirm when prescriptions are opened.

Pricing Updates
We have updated several of our prices for shoppable items, including preventions, Apoquel, Zenrelia, Vetmedin, and others, to MAP pricing. This creates a more consistent and positive experience for both you and our clients. MAP is the minimum advertised price and matches what you would see on Chewy. We plan to update these prices at the practices as well, so thank you for your patience as we work through the changes in our PIM systems.

New Compounding Catalog
Here is a link to our updated catalog, which includes our compounding formulary and commercial gabapentin options. Printed copies are on the way to hospitals.
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Purr-fect Pace Challenge Coming Soon!

Get ready, Vets Pets! Our Purr-fect Pace Challenge kicks off this Sunday, September 1st. Let’s lace up our sneakers, get moving, and make the most of this opportunity to boost our health. Don’t miss out—join us and let’s start September strong, together!

Challenge Guidelines

PLEASE JOIN US FOR OUR NEXT CE:

Nice vs. Kind – Difficult Conversations

Learn the difference between being nice and being kind, and their impacts. This session uses veterinary-based scenarios to highlight how nice leadership can unintentionally reinforce poor behaviors, while kind leadership encourages development, clear expectations, and stronger team dynamics. Learn tools to engage in conversations to improve communication, feedback, and decision-making in your own practices.

August 19, 2025
7:00 PM
1 hour NCVMB-Approved CE Credit

Sign Up Now

Kendra Pearson, MSHR, SHRM-SCP

Vice President of People,
Vets Pets

Natalie Young,
PharmD, DICVP, BCSCP, FSVHP

Director of Clinical Pharmacy Services, Vets Pets

Managing Partner, Companion Pharmacy

Sign Up Now

PLEASE JOIN US FOR OUR NEXT CE:

Compounded Preparations You May Not Realize Are in Your Toolbox

Compounding has been part of medicine for centuries—from ancient herbal mixtures to pharmacists customizing formulas behind the counter. In veterinary practice, however, compounding often carries an undeserved stigma. Whether shaped by past tragedies, academic bias, or skepticism toward commercially driven options, it’s easy to see how doubt can take root. But when used appropriately and in accordance with regulatory and scientific standards, compounded preparations are not fringe – they’re essential.

This CE session will highlight compounded dosage forms and clinical applications you may already be using without fully appreciating their potential. We’ll explore how compounding fills therapeutic gaps, improves compliance, and supports individualized care. Case examples and literature-based insights will guide our discussion, including a review of when compounding is appropriate – and when it’s not.

August 26, 2025
7:00 PM
1 hour NCVMB-Approved CE Credit

Have you visited your doctor this year for your annual wellness exam?

Vets Pets will provide a financial incentive towards your health insurance costs in the 2026 plan year for employees who satisfy the program requirements by August 31st! All you have to do is follow these 2 steps:

  1. Complete your Health Risk Assessment online via the Healthgram member portal here.
  2. Complete one of the following: Annual Physical, Well-Woman Exam, Preventive Mammogram, Cervical Cancer Screening, or Preventive Colonoscopy. If you have already completed one of these services from September 1, 2024, to now, then you have satisfied the second requirement.

Please see more details in the flyer below:

If you have any questions, please reach out to humanresources@thevetspets.com.

The veterinary profession offers both challenges and rewards. It’s crucial to pause regularly and acknowledge the positive experiences within your hospitals. We will start sharing reviews from around the company. If you have a review you’d like to share, please respond to this email or reach out to marketing@thevetspets.com.

This week’s review acknowledges the team at Healing Paws Veterinary Hospital. Well done!

“Exceptional care for my anxious 100lb dog! The staff went above and beyond by clearing the waiting room so he could enter comfortably, then took their time in the exam room to help him feel at ease. The vet and techs showed incredible patience and understanding – they recognized that his size made his anxiety seem intimidating, but treated him with such gentle care. Truly grateful for their compassionate approach. Highly recommend!”

-Robert T.

Upcoming Vets Pets Events