The primary function of the Practice Manager is to lead the hospital team in providing the highest quality veterinary care and exceptional client service.
*Oversee the daily operations of the hospital and actively manage the team with frequent and direct communication on daily responsibilities and workflow.
*Function in the practice as a Veterinary Technician, Assistant, Receptionist or a combination thereof
*Identify areas for improvement in the “big picture” operational processes and work with the Vets Pets management to formulate and implement systemic solutions.
*Partner with Vets Pets management to interview, select, train, develop, coach, mentor, and if necessary discipline and terminate staff.
*Direct, lead, and mentor staff to realize their potential through individual goal setting and frequent communication to monitor progress and tweak goals as needed.
*Focus on staff development and involvement to address issues and improve themselves and the hospital.
*Communicate, communicate, communicate. Routinely lead hospital team meetings and one-on-one meetings with staff members and doctors.
*Work with Vets Pets management to educate and delegate administrative responsibilities to team members.
*Responsible for overseeing administrative duties including expense management, cash, control/banking, loss prevention, office, and medical supply ordering, staff scheduling, and inventory management.
*Responsible for overseeing facility cleanliness and organization.
*Ensure compliance with all practice policies and procedures and with all local state and federal laws. The HR Manager will be responsible for the successful administration of people programs by overseeing the following functions: payroll, benefits administration, execution of our compensation strategy, recruitment, and employee relations/performance management. This position will directly report to the Director, Human Resources, and will supervise two HR staff.
Desired Character Traits
*Warmth & empathy: Easily relates to people and sees from their perspective
*Initiative: Naturally possess a strong work ethic and seek responsibility & progress
*Flexible & Open-minded: Willing to listen and try new things & others ideas
*Cooperation: Enjoys working with others to solve problems and share credit & admit fault
*Positive Attitude: Brushes off negativity & responds well under stress & pressure
*Goal-oriented: Ambitious, driven, and enjoys managing for results.Has 3-5 years direct experience in HR roles and is familiar with employment law including local, state, and federal regulation
Experience, Education and/or Training
*BS degree preferred, Associate degree or the equivalent combination of education, training & experience
*Three years related experience required (Health care, veterinary, service industry, etc)
*Previous managerial responsibilities in Veterinary Medicine preferred.
*RVT, CVT, LVT & experience preferred.
Equal opportunity employer.