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Practice Manager – Emergency

Pet Emergency Clinic of Pitt County, a growing after hours emergency hospital in Greenville, NC, is seeking an experienced team member to join our hospital management team.

In order to facilitate efficient hospital flow in a nurturing environment for both staff and clients, responsibilities include:

  • Overseeing the daily operations of the hospital and actively managing the team with frequent and direct communication on daily responsibilities and workflow
  • Functioning in the practice as a veterinary technician/assistant
  • Identifying areas for improvement in “big picture” operational processes and working with senior management to formulate and implement systemic solutions
  • Interviewing, selecting, training, developing, coaching, mentoring and, if necessary, disciplining and terminating staff
  • Directing, leading and mentoring staff to realize their potential through individual goal setting and frequent communication to monitor progress and tweak goals as needed
  • Communicating positively and effectively and routinely leading hospital team meetings and one-on-one meetings with staff members and doctors
  • Working with the hospital leadership team to educate and delegate administrative responsibilities to team members
  • Responding to customer concerns and role modeling a culture focused on a positive and compassionate client experience
  • Overseeing administrative duties as assigned including expense management, cash control/banking, loss prevention, office and medical supply ordering, staff scheduling and inventory management
  • Overseeing facility cleanliness and organization
  • Ensuring compliance with all practice policies and procedures and with all local, state and federal laws

The successful candidate will have three years’ experience in the veterinary profession. Previous experience with supervisory responsibilities in veterinary medicine preferred. Veterinary technician certification desired. Competitive salary and benefits offered. EOE

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