MANAGEMENT PHILOSOPHY

We believe our people to be our most valuable asset and work to create a positive culture for our employees and clients. Veterinary hospitals can be high-stress and emotional environments. To keep our employees operating as a positive team, we encourage frequent and direct communication to foster healthy working relationships and camaraderie. We actively try to lead by positive example and “manage from the heart.”

We try to keep staff consistent at each location, but find it beneficial to move staff among the practices at times. This can be useful for training, filling in for sick or vacation time and most importantly advancing careers for talented employees. We believe in promoting from within and trying to advance careers. We hold frequent staff meetings at each practice, a monthly meeting with all our practice managers and regional continuing education events for the veterinary community.

OUR MANAGEMENT TEAM

DR. FRANK BATTEN, DVM

Dr. Batten co-founded Vets Pets in 2007 and remains engaged in the Company’s strategy and development.  He oversees and advises the management team on medical, operational and development decisions. Dr. Batten started his veterinary career in Southern Pines at Maple Lawn Animal Clinic in 1972. In 1975 he moved to Wilson, NC and founded Wilson Veterinary Hospital. In 1983, he founded Nash County Animal Hospital and in 2006 he started a referral veterinary emergency hospital in Wilson, NC (ECVETS). Dr. Batten graduated from University of Georgia Veterinary School in 1972.

STEVE THOMAS

Steve co-founded Vets Pets and serves as its President and CEO. Prior to joining Vets Pets, Steve was an Associate with Banc of America Securities in its Leveraged Finance Group and an Associate with Aon in its Financial Services Group. He received an MBA from Wake Forest University and a BBA from the University of Georgia.

VEE RINGER, MaED, DVM

Dr. Ringer joined the Vet Pets group in 2015 and oversees all Vets Pets General Practices.

Dr. Ringer grew up in Wilson County and graduated from Barton College in 1980. She then earned a Masters in Science Education from East Carolina University before entering veterinary school.

After graduating from NCSU-CVM in 1986 Dr. Ringer returned to Wilson to practice mixed animal practice at Wilson Veterinary Hospital for 10 years. In 1996 she moved to the Concord-Kannapolis area. She spent the next 19 years practicing small animal medicine at South Ridge Veterinary Hospital.

PAIGE HARRINGTON, DVM

Dr. Harrington has worked with the Vets Pets since February 2014. She has served as Medical Director for Emergency and Referral Services since January 2016.

Dr. Harrington was raised in New York with strong family ties to Eastern NC. She spent all her childhood vacations and summers between Wilson and Emerald Isle. She received her Bachelor’s Degree in Zoology from NC State in 1999, and shortly thereafter earned her DVM from NCSU-CVM in 2004.

Dr. Harrington completed a small animal emergency medicine internship in Mount Pleasant, SC, in 2004 before becoming an associate in 2005. She then moved to Wilmington, NC, in late 2005. Dr. Harrington worked at an emergency-specialty hospital in Wilmington until 2012. During that time, she also worked part-time at a high volume general practice.

In 2012, Dr. Harrington and her family moved to Greenville, NC, where she continued her interest in emergency medicine at the Pet Emergency Clinic. This hospital became part to the Vets Pets family in February 2014. Dr. Harrington continues to work there today during her clinical rotations. Dr. Harrington enjoys critical care, wound management and soft tissue surgery.

She currently lives in Greenville with her husband, two children, and two cats.

REBECCA OWENS, CPA CONTROLLER

Rebecca is responsible for the overall accounting and financial operations. She attended North Carolina State University where she received a B.S. in Animal Science and then later a Master of Accounting degree. In 2009 she became a Certified Public Accountant in the State of North Carolina. Rebecca worked in public accounting before moving over to the corporate world and brings with her experience in the areas of audit, tax and healthcare.

Kendra Pearson, Vets Pets

KENDRA PEARSON, HR MANAGER

Kendra oversees the Human Resources operations for our practices, and is passionate about Vets Pets thriving as the employer of choice for both entry level and experienced veterinary professionals. She is committed to attracting and developing talented team members to ensure that we deliver the best quality of care and exceptional customer service.

Kendra has been in the HR industry since 2004, and her experience includes recruitment, employee relations, policy development, compensation, benefits, payroll, and training. She earned her Bachelor’s degree in Psychology and Sociology from the University of Mary Washington, and is currently completing her Master’s in Human Resources through Western Carolina University. She lives in Middlesex, NC with her husband and their cat and dog, both of whom are rescue pets.